We're here to help. Select a box below for answers to trending questions, or contact us today.
This website is designed to be accessible to all customers using supported web browsers.
Visit our accessibility page for more information.
Our online ordering system, the ExaClair Shop, is for registered trade customers of ExaClair Limited only. You can access all of the products available from across the Exacompta Clairefontaine Group online through our secure, dedicated portal, once you have an account with us.
Orders cannot be taken by phone – instead we recommend using the ExaClair Shop. To access, enter www.exaclairshop.eu into your browser (we advise bookmarking this), then enter your unique Username and Password. If you have forgotten your login details, please contact us.
By becoming a reseller of our products, you will benefit from great pricing and reliable quality. Our trade accounts are for:
- wholesale, retail businesses and organisations
- registered in the United Kingdom, Ireland, Isle of Man, Guerney and Jersey
- other restrictions may apply
Please contact us today to request an account form.
ExaClair Limited does not currently sell direct to individuals. All our products are available to buy from selected retailers, details of which can be found on their respective brand website:
- avenue-mandarine.com (Educational Games & Toys)
- clairefontaine.com (Notebooks, Art & Crafts)
- decopatch.com (Paper crafts & Mache)
- exacompta.com (Filing & Desk Accessories)
- bloc-rhodia.com (Premium Notebooks & Pads)
All our catalogues and supplements are now available online as part of our initiative to reduce paper waste. These interactive versions contain many features making it easier than before to find specific products, collections and important information.
With our powerful catalogue tool, it is easy to browse over 18,000 products online.
Please visit our dedicated help page
If you have lost your Username or Password, please contact our customer services team. Standard call rates apply.
If you have lost your username or password, please contact us. Standard call rates apply.
If you have lost your username or password, please email firstname.lastname@example.org or call our accounts team on 01553 696602. Standard call rates apply.
Sustainability is important to us at ExaClair, and also our parent group. Many of our products are manufactured to exacting standards and certified as such by independent organisations.
Please visit our environment page to find out more.
Our customer services team are here to help, Monday to Friday, 8am till 5pm, except Bank Holidays. You can fill in our contact form, give us a call, or send us a letter.
Please visit our contact page.